We have been retained by our Client, a global leader in the provision of outsourced service solutions supporting various logistics and supply chain operations, to appoint an exceptional leader. Their clientele include major 3rd party logistics/supply chain providers and major in-house logistics operations. They touch every sector you can think of, who supply almost every product we need to function in today’s world. From food to cars and buildings to drink. Service is everything to their clients and ensuring their customer can function without interruption is paramount. And this is where the right individual will have key influence in shaping that service and driving it forwards.
Reporting to a specific Business Unit Head, you will lead a team of 30 people (and growing) in managing a National Breakdown Service Centre. With strong leadership, you will take effective management of a 24/7 operation that ensures their customers operations keep moving.
Of graduate calibre, you will have a demonstrable either from operational/logistics or a call centre management background that has involved leading significant sized teams, ideally from within a continuous improvement environment. A solid operator, you will have a demonstrable background in financial, KPI and people management. You will also have the ability to develop people and an operation smoothly, increasing its dynamics and flexibility, whilst reducing costs.
Key to success in the role will be your commercial and operational acumen. Working with colleagues you will be used to managing 3rd party service providers and be able to demonstrate the ability to hold others cross functionally to account.
The rate of the business through double digit organic growth, means the career opportunities are immense. Do you have that energy to bring that strategic direction? In the first instance contact Peter Heffron for a confidential discussion or email him your application.